Return & Refund Policy
↩️ Return & Refund Policy
🛡️ 7-Day Return Guarantee:
If the product arrives damaged or you receive the wrong item — we will replace it. No questions, no hassle!
✅ Eligible for Return
• Product arrives damaged or broken
• Wrong shade or wrong item delivered
• Package is unsealed (tampered)
• Product leaked during delivery
❌ Not Eligible for Return
• Product has been used
• You didn’t like the shade (colors may vary on screens)
• Request made after 7 days
• Product damaged due to customer
📋 How to Return
- Contact us on WhatsApp within 7 days: 0323-8961353
- Send clear photos of the damaged product
- Share your order number
- We’ll arrange a replacement — free of cost!
💰 Refund Policy
We primarily offer replacements instead of refunds. If a replacement is not available, you will receive store credit or a full refund within 3–5 business days.